Senior CCaaS & AI Platform Architect

3003 Accenture (UK) Limited Company is seeking a Customer Experience & Contact Platform Architect - Manager to design and implement customer experience solutions. The role involves hands-on work with CCaaS platforms and AI to transform customer journeys and service interactions.

Ideal candidates will possess deep expertise in customer engagement technologies and strong analytical skills. The position offers competitive salary, flexible work policies, generous leave, and various health and well-being benefits.