Senior Case Adviser

The overall responsibilities of the service/function are:The HR case management teams are responsible for providing professional HR advice and expertiseto managers and schools to resolve employee relations issues using a proactive approach, interpretingemployment law and internal policies, procedures and guidance to the best advantage of the counciland/or school, with the aim of reducing timescales for the decision making of case resolution.

Job PurposeIn addition to the responsibilities described in the role profile, specific duties include: To provide professional HR advice on complex employee relations matters to managers. Thisrequires significant knowledge of employment law and skills to apply council HR policiesappropriately to employee relation cases. To have a professional presence with senior managers/headteachers to be able to persuade actionto ensure employee matters are managed appropriately. To be able to provide flexibility andinnovation to resolve matters whilst remaining within legal boundaries and to outline the options andassociated risks. e.g. settlement agreements To have substantial safeguarding knowledge and attend safeguarding multi agency meetings asthe HR lead for the council To provide HR professional advice for Employment tribunal cases and may attend as a witness When directed by the HR Operations Manager, liaise with the legal team over complex andcontentious issues where advice is required from employment law experts. Work with the legal teamto find a suitable solution, in order to mitigate risks to the organisation. Mentor and provide support and guidance to the Case Advisers when dealing with more complexcasework. In conjunction with a member of the strategic delivery team, design and present briefings to a rangeof staff to include managers/headteachers on new or changed HR policies, this will includegovernors briefings. Knowledgeable and confident to be able to respond to queries and questions toensure understanding by the audience Build effective working relationships with managers / head teachers to ensure HR advice is followedand complex issues are dealt with promptly. To provide HR support to heads of service /headteachers during large scale service restructures,and TUPE academy conversions. This will include consultation with the recognised unions;attendance at appropriate consultations when necessary ensure proper implementation of theprocedures including redeployment opportunities from across the council for displaced staff. To embrace and deliver new HR initiatives, e.g. job families, and be a point of knowledge formanagers on their application. Advise on transfer of undertakings, protection of employment (TUPE issues, restructures academytransfers and provide support to managers on cases and liaising with managers To have a detailed knowledge of the various sets of different terms and conditions such asTeachers, Soulbury, NJC and JNC to be able to answer queries from managers. Attend employment law workshops and maintain continuous professional development to keepabreast of employment law changes. Provide advice to the HR and Payroll Administration team to resolve complex pay related issues.Consult and liaise with the recognised Trade Unions, professional associations and associatedbodies to inform them of employee relations matters. Network with HR professionals in other organisations, local authorities and through forums.

Person SpecificationIn addition to the qualifications, knowledge, and skills required for roles at this level, this role requires:

Essential CIPD Level 5 intermediate certificate in Human Resources and / or working towards CIPD Level 7advanced diploma in Human Resources. Extensive experience dealing with a diverse workforce, or able to demonstrate the skills andexperience required to perform at this level Detailed knowledge of employment law Knowledge of local government employment practices Experience of working in a unionised environment Good communication skills Well developed organisational skills Ability to influence and persuade Ability to build and maintain key working relationships Ability to work at pace and in a pressurised environment Sound IT Skills

Desirable CIPD Level 7 advanced diploma in Human Resources.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.