Senior Business Support Administrator
Posted 12 days 16 hours ago by Jobtailor
Permanent
Full Time
Other
Gloucestershire, Bristol, United Kingdom, BS153
Job Description
Responsibilities 
- Partnering closely with teams across Operations, the DPS Contact Centre, Risk, Billing, and Financial Crime
- Managing Subject Access Requests (SARs) and delivering them within required timeframes
- Providing clear, professional responses to both client and internal queries
- Keeping current with Business Support processes and wider organisational procedures
- Acting as a Business Continuity Champion or Deputy, meeting all associated requirements
- Taking ownership of your workload and performing effectively under pressure
- Contributing to risk-related activities and supporting project work as needed
- Identifying and implementing process improvements to increase team efficiency
- Proactive and well organised
- Strong attention to detail
- Commitment to delivering accurate, high-quality work
- Excellent attention to detail
- Strong working knowledge of Microsoft Excel and Word
- A problem-solving mindset, with the ability to suggest practical solutions
- Understanding of compliance processes and escalation pathways
- Excellent written and verbal communication skills, with the ability to tailor your approach
- Proven ability to build strong relationships with both internal and external stakeholders
- Knowledge of the Deposit Protection Service (desirable)