Senior Backend Engineer - AI-Driven Incident Automation
Posted 15 days 11 hours ago by Zinkworks
Permanent
Full Time
Other
Leinster, Ireland
Job Description
Zinkworks in Ireland is forming a dedicated delivery squad for a high-growth international technology client. The goal is to move customer support from reactive to proactive with an AI-driven platform on Google Cloud, moving from incident detection to remediation and proactive messaging.
You'll build the services that turn detected incidents into actions-focus on correctness, safety, and auditable workflows-while developing APIs, integrating with client systems, and enabling autonomous