Senior Automotive Service Advisor - Lead Customer Journey

Newcastle Volkswagen, part of Lookers, is seeking a Senior Service Advisor to own the full customer journey in our busy service department. You will coordinate MOTs, services and repairs by phone, liaise with customers, and ensure accurate paperwork after the job is completed.

We require automotive industry experience and knowledge of Kerridge/ADP; a full UK driving licence is essential. This role offers a competitive salary, strong bonus potential, and extensive training within a supportive