Senior Automation Business Analyst

Job Description

Responsibilities

• Responsible for supporting project's prioritization
• Responsible for the management, coaching, and mentoring of a small team of more junior Business Analysts.
• Leads or participates in various workshops to define and design automation solutions
• Responsible of having documents for all process requirements and flow prior and after automation using standardize documents
• Responsible of all stakeholders being well informed of the status of development requirements and scope
• Leads and/or participates in the problem identification/error resolution process
• Participates on sign-off approvals by business and/or technical staff to certify successful results of milestone deliverable(s) or phase completion, including process development and deployment
• Responsible of following project governance (project phases)
• Responsible to have the relevant reporting in place for automated solutions
• Constantly liaise with process owners to raise operational improvements and brainstorm for automation ideas
• Oversees continuous improvement and optimization on automated processes
• Conducts effective performance evaluations and mentors developers through formal and informal channels
• Offers support to Developer Lead and to Maintenance Lead, and collaborates with both to continuously improve delivery.

Requirements

• University degree
• Excellent communication skills, both verbal and written, drive for simplicity and clarity
• Excellent organizational skills and time management
• Keen to have a deeper understanding on all processes and to improve the cohesion between the teams
• Plan effectively and efficiently, with an ability to adapt to changing circumstances and deliver under pressure
• Resiliency: be able to push forward when things are changing or not going as expected
• Understands the structures of the business and the people/teams needed to leverage and achieve a result
• Analytical mindset
• Excellent know-how on operational tools, processes and stakeholders
• Good interpersonal and teamwork skills
• Highly adaptive to changes and stressful situations
• Detail-oriented and thorough and excellent time management skills
• People oriented, able to provide support, coaching and mentoring