Senior Auto Aftersales Leader - Customer Experience

Posted 10 days 3 hours ago by Lloyd Motor Group

Permanent

Full Time

Other

Tyne And Wear, Houghton Le Spring, United Kingdom, DH4 4

Job Description

Lloyd Motor Group is recruiting a Senior Service Advisor for our Lloyd Jaguar Land Rover retailer in Houghton-le-Spring. You will lead the Service Department, support the Service Advisor team, and ensure colleagues deliver exceptional customer service while upholding brand standards.

The role includes organising workload, handling technical queries, booking vehicles for work and communicating progress to customers.