Senior Assistant Admin Support Practitioner

An exciting opportunity has arisen within the Radiotherapy Planning department for a full time, Band 3 Senior Assistant Clinical Support Practitioner (Radiotherapy Physics) to join the administration team based at Derriford Hospital.

We are looking for an enthusiastic, effective communicator and motivated individual to join our team. The post-holder will work closely with clinical and administrative colleagues to ensure tasks are completed to a high standard, ensuring the smooth running of the service.

The successful candidate will be responsible for providing clerical services for the Radiotherapy Physics section within the Healthcare Science and Technology Directorate.

This role is demanding and interesting and will require someone who is adaptable and able to work under pressure, has attention to detail, skill to manage a variety of tasks to ensure deadlines are met within the service. The ideal candidate must have a 'can do' attitude, ability to use their own initiative, and effective communication/interpersonal and IT skills. A friendly and approachable nature are essential for this role as you will be interacting with patients as they embark on their radiotherapy treatment pathway.

Main duties of the job

• To co-ordinate and deliver a comprehensive Admin service to Radiotherapy Physics in an efficient and timely manner. This will primarily include work in the Stereotactic and External Beam Radiotherapy services.
• Working on own initiative and maintaining good communications between the team, patients, carers and other health professionals.
• To contribute to the effective delivery of patient treatment pathways.
• To maintain patient confidentiality in accordance with the Trust Code of Practice.
• To work in line with the Trust values and professional policies /codes of conduct.
• To prioritise demand, accommodate unplanned events and work without direct supervision.

Qualifications

• 5 GSCE including A-C in Maths and English, or equivalent.
• NVQ level 3 in either business administration or related subject or equivalent demonstrable experience.
• IT Skills/qualification i.e. European Computer Driving License, or equivalent.
• Qualified in word processing or typing qualification or equivalent demonstrable experience.

Knowledge & Experience

• Demonstrable experience of delivering a wide range of administrative and secretarial tasks to a high standard in a patient/service focused environment.
• Able to exercise own initiative and prioritise/manage own workload, without direct supervision.
• Well-developed IT skills, able to accurately manage, manipulate and report information in multiple formats i.e. tracker lists/ spread sheets/ databases etc.
• Understanding of Scientific and medical terms.
• Hospital information system experience i.e. PIMS, CRIS, iSOFT etc. Knowledge & Experience with Patient Tracker Lists PTL .
• High standard of literacy & numerical accuracy. Excellent attention to detail.
• Good interpersonal skills and the ability to relate well to people of all ages and type (empathy, compassion).
• Adaptability, flexibility and able to manage unpredictable work demands, work patterns and interruptions within the routine workday.
• Able to undertake duties working prolonged periods of working at a PC workstation.
• Ability to be able to concentrate on specific work for prolonged periods.
• Able to deal with occasional distressing circumstances with patients and relatives attending the Plymouth Oncology centre.
• Proven knowledge of medical terminology.
• Tactfully & confidentially communicate written and verbal information.
• Able to cope with sensitive nature of work.
• High Professional standards.
• Motivated.
• Pro-active team player.
• Flexible, adaptable to change, Aware of own resilience and limitations.
• Open, honesty & Trustworthy.
• Willingness to train/develop further skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.