Senior AI Engineer - Conversational AI & Digital Banking

Barclays is seeking an AI Engineer to lead the evolution of our Conversational Assistant within the Digital Customer Experience team. You will drive innovation, shape AI/ML initiatives, and redefine customer experiences across digital channels.

You will design conversations, chat and self-service experiences, oversee model workstreams, and partner with cross-functional teams to deliver practical, data-driven banking solutions from London (Luke Street) or Knutsford (Radbroke Hall).