Senior AI & Knowledge Design Lead

Reply is seeking a Senior Business Analyst - AI & Knowledge Design to lead end-to-end discovery and redesign of how organisations operate, translating real-world processes and tacit knowledge into AI-ready designs for agents and humans. You will model concepts, rules and responsibilities, and define how people and agents collaborate with clear human-in-the-loop controls.

You will work with a knowledge graph engineer and AI lead to own the business meaning of solutions, ensuring they are trusted,