Senior Aftersales Leader: Customer Care & Upselling

Swansway Group in Preston seeks a Senior Service Advisor to lead the front-of-house service team and deliver outstanding customer care across aftersales. You will manage workloads, coordinate with Workshop Controller, and drive upselling opportunities while maintaining high standards of customer satisfaction.

The role requires a proven dealership background, leadership capability, and a proactive approach to improving service experiences. A driving licence and drive for success are essential.