Senior Administrator

Manchester University NHS Foundation Trust

Senior Administrator

The closing date is 10 November 2025

We are looking for an enthusiastic and conscientious person to join our expanding department. You will join the Secretarial Team in the busy and expanding Regional Genetics Service currently serving a population of 4.5 million within the North West Region.

The successful applicants will need to be self-motivated, hard working and capable of working within a team, together with the ability to work on your own initiative. You will also have good organisational skills and the ability to prioritise your workload. Good communication and administrative skills are essential, together with the commitment to demonstrate the Trust's Values and Behaviours framework.

The post holder will be primarily responsible for all secretarial duties relating to the work of a Consultant, together with associated Specialist Registrars and Genetic Counsellors.

Main duties of the job

• Responsible for the provision of a comprehensive, high quality and efficient administrative and secretarial service.
• Prioritise workload, dealing with any correspondence where necessary and reporting any issues which need to be escalated.
• Responsible for ensuring that day-to-day workload is organised, managing the consultants diary and ensuring that priorities are identified.
• Creation of clinic letters and any other correspondence.
• Entering and retrieving information required for clinic organisation from the departmental clinical database (Themis) and HIVE.
• Receive telephone calls from patients, hospital staff, GPs and other clinical staff, both internal and external agencies, dealing with all calls in an efficient, friendly manner, being sensitive and remaining calm and polite under pressure, taking messages and/or redirecting calls as appropriate.
• Input information onto HIVE & Themis and any other relevant database in accordance with Trust procedures, in a timely way to record patient details, making appointments where necessary using HIVE.
• Retrieving and inputting information obtained from the NHS Strategic Tracing Service.
• Arrange meetings, seminars and conferences, both internal and external, preparing appropriate paperwork, taking minutes if required and arranging travel and accommodation as required.

About us

MFT is one of the largest NHS Trust in England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at .

Person Specification

• NHS experience with knowledge of medical terminology
• Knowledge of electronic patient systems
• Previous experience of working in a Genetics or Oncology setting

Education, qualification and special training

• Good standard of general education, GCSE or above in English
• Good IT skills with excellent word processing skill
• Awareness of Data Protection Act
• Familiar with NHS Information processes and systems
• Windows software
• EDCL

Knowledge and Skills

• Ability to organise and prioritise own work efficiently
• Ability to produce High quality work within timescales
• Ability to communicate with a wide range of staff, health professionals and patients
• Excellent knowledge of office procedures
• Knowledge of the requirements of patients
• Good keyboard skills with excellent data entry quality on computer systems
• Good verbal and written skills
• Ability to deal with administration to assist clinical staff and managers
• Works well under pressure
• Knowledge of medical terminology
• Knowledge of Dict8

Employer name

Manchester University NHS Foundation Trust

Address

Genomic Medicine, 6th Floor St Mary's Hospital