Senior Administration Officer, Yorkshire and the Humber Probation Service, Public Protection, Leeds, Full Time
Posted 3 days 14 hours ago by Ministry of Justice
Permanent
Full Time
Other
Yorkshire, Leeds, United Kingdom, LS1 8
Job Description
This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices.
The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational teams.
The jobholder acts as an interface between the Hub Manager, Business Manager and colleagues and other partners on a wide range of issues.
The job holder will report to the Hub Manager in Divisional offices and Business Manager in Function or Cluster offices and will have line management responsibilities for Administrative Assistants, Case Administrators and other administrative staff
Summary The purpose of the role is to ensure efficient and effective business support and operational administrative services are provided to the Division, Function or Cluster.
The jobholder will support the Business Manager to ensure effective compliance with Health, Safety and Fire Regulations, acting as Single Point of Contact / Estates Liaison Officer for the buildings from which they operate.
Overview of the job This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational teams. The jobholder acts as an interface between the Hub Manager, Business Manager and colleagues and other partners on a wide range of issues. The job holder will report to the Hub Manager in Divisional offices and Business Manager in Function or Cluster offices and will have line management responsibilities for Administrative Assistants, Case Administrators and other administrative staff
Responsibilities, Activities & Duties Management Support
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Behaviours
Additional Information
Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi agency 'Visor' system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre employment checks.
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
Please note: If your first skilled worker visa/Certificate of Sponsorship (COS) was issued after 22nd July 2025, and you have previously held a student, graduate, or dependant visa, you would not be eligible for sponsorship for this role as the salary offered is below the threshold.
If you currently hold a skilled worker visa and have been a skilled worker visa holder continuously since before 4 April 2024 (Please note that the visa can have been issued after this date as long as the Certificate of Sponsorship (CoS) was issued before you may still apply).
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Senior Administrative Officers play a significant role, as they act as an interface between Business Managers, colleagues, and other partners on a wide range of issues. They will have line management responsibilities for Receptionist, Case Administrators, and other administrative staff. It's a challenging and rewarding role, with great training, support, and opportunities to progress.
. click apply for full job details
The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational teams.
The jobholder acts as an interface between the Hub Manager, Business Manager and colleagues and other partners on a wide range of issues.
The job holder will report to the Hub Manager in Divisional offices and Business Manager in Function or Cluster offices and will have line management responsibilities for Administrative Assistants, Case Administrators and other administrative staff
Summary The purpose of the role is to ensure efficient and effective business support and operational administrative services are provided to the Division, Function or Cluster.
The jobholder will support the Business Manager to ensure effective compliance with Health, Safety and Fire Regulations, acting as Single Point of Contact / Estates Liaison Officer for the buildings from which they operate.
Overview of the job This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational teams. The jobholder acts as an interface between the Hub Manager, Business Manager and colleagues and other partners on a wide range of issues. The job holder will report to the Hub Manager in Divisional offices and Business Manager in Function or Cluster offices and will have line management responsibilities for Administrative Assistants, Case Administrators and other administrative staff
Responsibilities, Activities & Duties Management Support
- Development and implementation of business administration systems, databases and recording systems to support operational probation delivery.
- Preparation and collation of a range of documentation for a variety of purposes to support effective divisional, functional or cluster business activity and operational probation delivery
- Maintenance of ( or supporting the relevant Business Manager to maintain) Divisional, functional or cluster Registers such as Serious Further Offences, Freedom of Information, Accidents, Complaints, inputting data, monitoring agreed probation processes and ensuring completion in specified timescales
- Collection and distribution of monies to/from Imprest, and maintenance of related records.
- Act as Vetting Contact Point for the relevant division, function or cluster
- Monitor Travel Warrants, Bus passes, cheque book requests and assist with Purchase Orders where required, and within the agreed procurement arrangements
- Attend meetings and events to represent the relevant Business Manager as agreed from time to time
- Ensure the timely reporting of problems, including repairs, defects and security issues with the building(s) to facilities contractors and maintain progress to reach satisfactory conclusions and ensure equipment is in good working order.
- Undertake and co-ordinate health and safety risk assessments, fire drills and ergonomic assessments at the relevant sites, or ensure they are undertaken. Reporting issues locally and to the Divisional HS&F Manager. Maintaining registers and coordinating training.
- Act as Cardinus Assessor, First Aider and Fire Warden and take forward actions to deal with local issues arising from incidents and DSE Assessments, or ensure that there are sufficient people able to undertake these roles at the relevant sites.
- To provide effective management and leadership to the team
- To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
- Contribute to relevant training and development events as a trainer
- Support recruitment activity for relevant posts within the cluster/division
- Write reports to support the effective operation of the Division/Cluster/Function
- Participate in meetings where appropriate, using appropriate skills, styles and approaches
- Contribute to the management of the Division/Cluster/Function
- Manage own resources and take responsibility for own professional development
- Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary . Using data to identify trends and taking appropriate action to maintain and enhance performance.
- Ensure that all reasonable precautions are taken towards the maintenance, security and confidentiality of written and electronically stored material, in line with the requirements of the Data Protection Act and Information Security Policies and Procedures.
- To ensure that all team resources are deployed cost effectively and provide best value
- Undertake (or support locally if the role is held divisionally) the Knowledge and Information Liaison Officer role offering advice and guidance to OMs in completing such requests and work with Data Access Compliance Unit to complete responses. Acting as Record Retrieval Requestor in line with divisional, function or cluster arrangements.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
- To work within the aims and values of NPS and HMPPS
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Behaviours
- Changing and Improving
- Making Effective Decisions
- Delivering at Pace
- Managing a Quality Service
- Developing Self and Others
- Demonstrate previous administration experience, and experience of providing a wide range of management support activities
- Evidence of providing support and assistance to colleagues in delivering a quality service.
- NVQ Level 2 or equivalent
- GCSE Grade A-C in English and Maths (or equivalent)
- IT Skills; Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)
Additional Information
Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi agency 'Visor' system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre employment checks.
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
Please note: If your first skilled worker visa/Certificate of Sponsorship (COS) was issued after 22nd July 2025, and you have previously held a student, graduate, or dependant visa, you would not be eligible for sponsorship for this role as the salary offered is below the threshold.
If you currently hold a skilled worker visa and have been a skilled worker visa holder continuously since before 4 April 2024 (Please note that the visa can have been issued after this date as long as the Certificate of Sponsorship (CoS) was issued before you may still apply).
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Senior Administrative Officers play a significant role, as they act as an interface between Business Managers, colleagues, and other partners on a wide range of issues. They will have line management responsibilities for Receptionist, Case Administrators, and other administrative staff. It's a challenging and rewarding role, with great training, support, and opportunities to progress.
. click apply for full job details