Senior Account Manager, London

Description

Appcharge is a leading direct-to-consumer platform for app publishers.

We help publishers sell digital goods directly to their users - bypassing traditional app store commissions and owning the full payment and commerce experience.

The result: higher margins, better flexibility, and a more direct relationship with end users. Backed by $89M from leading investors and operators, we've grown 14x in the past year and now process over half a billion dollars annually.

We're building the infrastructure that lets modern app businesses take back control of monetization - at scale.

As a Senior Account Manager, you'll be a vital part of our mission to ensure our clients thrive. You will have a direct impact on our company's growth by nurturing relationships and driving value for our most important asset: our customers.

Responsibilities

• Act as the primary point of contact for a portfolio of key clients, ensuring their long term success and satisfaction.
• Drive product adoption and demonstrate value for existing accounts by developing and implementing tailored customer success strategies.
• Build and maintain strong, lasting relationships with key decision makers, acting as a trusted advisor to help them achieve their business goals.
• Collaborate with our product, engineering, and support teams at our London headquarters to ensure a seamless client experience and proactively address any challenges.
• Partner with clients to understand their evolving needs, finding new ways to expand the value Appcharge provides to them.

Requirements

• 3 5 years of experience in a client facing B2B role, with a proven track record in account management within the gaming or mobile industries.
• Fluency in English.
• An analytical and data driven approach to understanding client needs and demonstrating product value.
• The ability to work independently and take full ownership of your accounts, from onboarding through renewal.
• Exceptional people skills and a passion for building long term partnerships and fostering client loyalty.