Senior Account Manager
Posted 1 day 19 hours ago by Robertson & Sumner Ltd
Permanent
Not Specified
Sales & Marketing Jobs
England, United Kingdom
Job Description
Bring your career and talents to our client, where you can have a greater impact, be inspired by our mission, and be excited about your job and future. With growing annual revenues, our client is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers. What You'll Do: As a senior account manager, you'll play a pivotal role in our success by taking ownership of your GP target and ensuring a high level of client satisfaction. Your responsibilities will include:
- Regularly engaging and meeting with customers to understand their needs.
- Building a deep understanding of the customer landscape, competitors, and industry frameworks.
- Collaborating closely with sales support to deliver an effective level of service to clients.
- Working closely with various departments to ensure seamless operations.
- Championing the customer/client at all levels internally, ensuring their needs are met.
- Building new business relationships using existing industry contacts.
- Playing an integral role in new business pitches and taking responsibility for the effective onboarding of new clients.
- Focusing on growing and developing existing clients while actively generating new business.
- Crafting business plans for all key clients.
- Acting as the key interface between the customer and all relevant divisions.
- Working in alignment with relevant vendors & partners to drive success.
- Proven IT account management or territory sales experience.
- A demonstrable track record of success and results.
- Strong relationship-building skills with a focus on achieving the best outcomes.
- The ability to grasp complex business challenges and offer solutions.
- Capable of working both independently and as a proactive team player.
- Excellent communication skills.
- Self-motivated, always seeking new challenges.
- A proactive thinker with conflict resolution skills.
- Ability to proactively identify and resolve conflict situations.