Senior Account Handler - Alternative Risk Transfer

London

Reference: HH/RF-13000

Key Responsibilities

1. Stakeholder Liaison: Liaising with Account Executives, Brokers, and other stakeholders to assess requirements and broking strategy for contracts.
2. Business Presentations: Preparing presentations and materials for new and renewal business for clients and markets.
3. Managerial Support: Assisting Operations and Development Managers and Contract Specialists as needed.
4. Dashboard Management: Overseeing the compilation and management of dashboards related to program technicalities and services.
5. Issue Resolution: Troubleshooting and resolving issues related to programs or overall business operations, and implementing solutions.
6. Team Integration: Being an active part of the (Specialty) team, ensuring current knowledge of products and business areas.
7. Relationship Management: Developing and maintaining effective relationships with support functions, including Senior Management, Legal, Compliance, Processing, Claims, Credit Control, Finance, Systems, and others, providing guidance as needed.
8. Contract Knowledge: Maintaining excellent knowledge of contracts related to programs and their application to intermediary servicing.
9. Confidentiality: Upholding client and market confidentiality at all times.
10. Compliance Training: Completing all FCA and compliance training as deemed appropriate.
11. Promotion: Actively promoting AGRL within and outside the firm.
12. Procedural Reporting: Reporting irregularities immediately and assisting in management.

Knowledge, Skills, and Qualifications

• In-depth knowledge and experience of USA Property and Casualty Reinsurance.
• Comprehensive understanding of all allocated programs.
• Proven experience in the reinsurance market.
• Knowledge of market practices and procedures.
• Understanding of regulatory requirements and related aspects.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Attention to detail and accuracy.
• Ability to handle large datasets confidently and efficiently.
• Strong teamwork skills.
• Effective workload management and meeting deadlines.
• Proficient in MS Teams.
• Excellent knowledge of general reinsurance, legal principles, and processes.
• Understanding of NAIC Model Intermediary Act and other regulatory rules.
• Excellent communication and interpersonal skills.
• Competent in utilising company IT systems.

Key Competencies

• Data management and information accuracy.
• Strong communication and influencing skills.
• Effective information recording and retrieval.
• Technical focus and decision-making ability.
• Proactive information seeking.
• Negotiation and persuasion skills.
• Planning and organising capabilities.
• Relationship building with senior staff.
• People management and mentoring skills.
• Strong team collaboration.

As true market specialists, we partner with our candidates and clients, providing unrivalled market knowledge and insight. Driven by a passion to be the partner of choice, we offer tailored advice and guidance.