Security Operations Engineer

Location: Hybrid
Reports to: Director of Technology
Type: Full-time

Join Oak Engage - Where Communication Meets Connection

At Oak Engage, we're on an exciting growth journey-backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK's biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we're building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you're looking to shape the future of work and grow alongside a company that's going places, now's the time to join Oak.

About the Role

We're looking for an experienced Security Operations Engineer to strengthen and scale our security posture as we grow. This is a hands-on, proactive role focused on detecting threats, managing risk, and embedding security best practices across our infrastructure, application, and operational environments.

You'll work closely with engineering and compliance teams to ensure our systems are secure by design, resilient to threats, and aligned with best-in-class standards (including ISO 27001 and SOC 2). You'll play a key role in monitoring, incident response, vulnerability management, and secure DevOps practices-helping us maintain customer trust and regulatory compliance as we scale.

What You'll Do

• Monitor systems and infrastructure for potential vulnerabilities, threats, and breaches
• Own and improve incident detection, response, and recovery processes
• Implement and manage SIEM, intrusion detection, vulnerability scanners, and other security tooling
• Collaborate with DevOps and Engineering to embed security into CI/CD pipelines and cloud infrastructure (Azure)
• Manage processes for regular vulnerability assessments and penetration testing (internal or third-party)
• Support internal audits, ISO 27001 compliance, and customer security questionnaires
• Maintain documentation and training to improve security awareness and operational readiness

Stay ahead of evolving threats and maintain up-to-date knowledge of security best practices

What We're Looking For

• Extensive experience in security operations roles, preferably in SaaS or cloud-native environments
• Proficiency in security monitoring tools such as SIEM, EDR, vulnerability management tools, and log aggregation platforms
• Strong knowledge of security frameworks, standards, and best practices (ISO 27001, SOC 2, GDPR)
• Proven incident response, threat detection, and investigation experience
• Experience with cloud platforms (preferably Azure), identity & access management, and secure networking
• Scripting or automation experience (e.g. PowerShell, Python, Bash)
• Clear, proactive communicator with a collaborative mindset

Why Join Oak?

• Join a mission-led SaaS company with strong backing and high growth trajectory
• Take ownership of our security operations in a role that matters deeply to the business
• Work with a modern tech stack in a product-driven, security-aware culture
• Flexible hybrid/remote working options
• Private healthcare, generous holiday allowance, and wellbeing support

Our Recruitment Process

Hiring Manager Interview

• Deep dive into architecture, problem-solving, and team contributions
• Assess communication and curiosity

Technical Task or Live Pairing

• Realistic, time-bound task or live coding session
• Use structured rubric for fairness (avoid freeform "whiteboarding")
• "Focus on team collaboration, code quality, and feedback"

Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ

• Includes cross-functional devs, product manager or designer
• Assess long-term growth potential and alignment with tech principles
• Opportunity for candidate to ask strategic questions

Equality & Diversity at Oak

At Oak, we're committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive.

We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities - including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status.

We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications - without bias or discrimination.

If you require any adjustments to the interview process or the role itself to support accessibility, please let us know - we're happy to help.