Security Officer

Healthcare Security Officer - UCLH

£13.85 per hour 42 hours per week Days, Nights & Weekends (flexible rota)

Do you hold a valid frontline SIA Licence and want a role that goes beyond traditional security work? Ready for a rewarding position where you can genuinely make a difference every day? If so, we'd love to hear from you.

A new opportunity has arisen for a Healthcare Security Officer to join the Medirest team. You'll play a vital role in maintaining a safe and secure environment for patients, visitors, and healthcare professionals within a hospital setting.

About the Role

You will support clinical teams and hospital staff by ensuring safety, managing incidents professionally, and providing reassurance to patients and visitors.

Key Responsibilities

• Supporting clinical teams to de escalate incidents of violence and aggression
• Assisting with patient restraint when required (training provided)
• Responding to incidents across hospital premises and grounds
• Liaising with Police when required
• Conducting internal and external patrols
• Monitoring CCTV, alarms and access control systems
• Managing ID badges and access cards
• Completing incident reports and documentation
• Participating in post incident reviews and learning processes
• Providing excellent customer service at all times
• Supporting car park management and site safety operations

About You

• Passionate about patient, visitor and staff safety
• Comfortable working in a hospital environment
• Confident communicating with people experiencing distress or mental health challenges
• Skilled in verbal de escalation techniques
• Empathetic and patient focused in decision making
• Willing to undertake restraint and conflict management training
• Knowledgeable (or willing to learn) about public safety procedures, NHS security guidance, and relevant legislation
• Able to work under pressure, independently and as part of a team
• Flexible to meet operational requirements
• Computer literate

Shift Pattern

42 hours per week across a flexible rota including days, nights and weekends (as per business needs).

What We Offer

We recognise your hard work and commitment with a comprehensive benefits package, including:

• Funded SIA licence renewal
• Funded role specific training and development
• Full uniform and PPE provided
• Free meals on duty
• Exclusive travel discounts with leading providers including TUI, Expedia and
• Supermarket savings at Tesco, Sainsbury's, Morrisons and more
• Digital GP access for you and your immediate family
• Up to 44% off cinema tickets
• Regular staff discount and savings communications
• Cashback rewards across a wide range of brands
• Free wellness, mindfulness and exercise classes
• Share discounts and offers with friends and family
• Contributory pension scheme
• Career Pathways and MyLearning development programmes