Security-Cleared Defence IT Service Delivery Manager

Advanced Resource Managers Ltd. is seeking a Technical Service Delivery Manager in Luton to bridge engineering and stakeholders, ensuring service delivery excellence in a Defence environment.

The role requires handling incidents, process optimisation, and driving continual improvement within ITIL-based service management. The successful candidate will liaise with cross-functional teams, monitor metrics, and provide guidance on best practices, with a focus on operational efficiency and sustained