Second Line Support

Posted 1 hour 51 minutes ago by Southern Communications Ltd

£35,000 Annual
Permanent
Not Specified
Other
Hampshire, Basingstoke, United Kingdom, RG213
Job Description

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.


Responsibilities:

  • Receiving and resolving escalated tickets from First Line Service Desk.?

  • Diagnosing and resolving more complex technical issues that cannot be resolved at first line click apply for full job details