Scaled Customer Success Manager, EMEA (£100k-£115k OTE + Equity) at Airtable

Posted 7 hours 39 minutes ago by Jack & Jill

£80,000 - £100,000 Annual
Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
Overview

Join 130,000 professionals seen in TechCrunch. This is a role recruited by Jill, the AI Recruiter, on behalf of a customer. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Jack's an AI talent agent who works for you. Once he gets to know you, he'll pitch you to Jill for this role. Jill is the AI Recruiter working for the company. She recruits from Jack's network. If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

Responsibilities and process

Jack does everything you need to land your dream job.

  • Introductions to Hiring Managers: When Jack finds a match in Jill's network, he introduces you directly to the hiring manager. No applications. No waiting.
  • Introduction flow: Jack helps you receive introductions and facilitate early conversations.
  • Career clarity coaching: Jack helps you get clear on what you want next and what kind of work will fulfil you.
  • Salary benchmarking and negotiation coaching: Jack shows you what good looks like for your role, level, and location, and helps you build a negotiation plan with data and specific language.
  • Mock interviews: Run a mock interview with Jack and get specific feedback on your stories and answers.
  • Job search on autopilot: Jack searches 14 million jobs daily, learns what you want, and surfaces matches for your review.
  • Direct introductions to hiring managers: No applications or long waits; introductions when there is a match.
Salary Benchmarking

Jack shows you what 'good' looks like for your role, level, and location based on thousands of real jobs. Examples include market medians and target ranges for base, equity, and bonus. Based on Senior Engineer roles in London, Series A-B startups.

  • Market 50th: $155k
  • Your target: $105k
  • Market 90th: $220k
  • Base: $155k
  • Equity: $40k
  • Bonus: $15k
Career Clarity Coaching

Jack helps you get clear on what you want next and what kind of work will actually fulfil you.

Examples and discussions may cover paths like Staff vs management, compensation, day-to-day work, and long-term fit.

Salary Negotiation Coaching

Jack helps you build a negotiation plan with data and specific language you can use.

Mock Interviews

Run a mock interview with Jack and get specific feedback on your stories and answers. Examples include technical migrations, problem-solving under time pressure, and presenting with clear metrics.

Job Search On Autopilot

Jack gets to know you through a conversation and searches 14 million jobs every day. You tell Jack yes or no, and he gets smarter about what you're looking for.

  • New matches surfaced regularly
  • Example matches show alignment percentages and focus areas
How to Get Started

Talk to Jack for 10 minutes and see your first matches. No sign-up required. Within minutes you see every unmissable opportunity, with no spam and no contracts.

Plan and Pricing

Your plan includes:

  • Job Search On Autopilot
  • Introductions to Hiring Managers
  • Career Clarity
  • Salary Benchmarking
  • Salary Negotiation Coaching
  • Mock Interviews

Monthly cost: $0. Companies pay when they hire through Jill. The mission is to provide everyone with exceptionally good career support, without fees to candidates.

The numbers

1 3 0 K Professionals working with Jack

1 4 M Jobs scanned every day

3 0 h r s Saved on average vs traditional job searching