Scale Customer Onboarding Engineer

Posted 2 hours 36 minutes ago by Aircall

£80,000 - £100,000 Annual
Permanent
Full Time
Other
London, United Kingdom
Job Description
A leading customer communications platform is seeking Customer Engineers to ensure successful onboarding for SMB/Core customers. The role encompasses delivering onboarding webinars, providing 1:1 support, and proactively monitoring customer health. Candidates should have 1-3 years in a SaaS customer-facing role. Strong communication and organisational skills are essential, along with a keen understanding of tools like CRMs. This is an excellent opportunity to join a growing company focused on customer success and innovation.