Salesforce Solution Architect

Position: Salesforce Solution Architect
Location: London, UK (Hybrid 2 days in a week to office)
Duration: Full Time

Job Description:
Primary Responsibilities:
As a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions
Engage customer stakeholders to understand desired business outcomes and define success criteria
Articulate to customer stakeholders the value of recommended solutions and approach
Lead discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation
Perform fit-gap analysis for Salesforce functionality and client requirements
Explain Gold Standard feature solutions and work with the customer to best build processes around standard functionality when possible
Manage deployments of both metadata and record-based configuration components
Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
Develop training curriculum and deliver training sessions to the solution's end users
Work with a Silverline Project Manager to manage a project to scope, budget and timeline expectations

Role Requirements:
5+ years client-facing consulting experience within the Salesforce ecosystem
3+ years experience as a Salesforce Solution Architecture role
3+ years implementing Sales & Service Cloud as well as other SF & CRM platforms including relational databases
Industry expertise in Financial Services (Banking, Wealth, Capital Markets etc), Insurance, Healthcare, Media plus others
Proficient writing skills for producing functional specifications documentation
Outstanding communication skills, with both the internal team and clients
Experienced with learning and leveraging cloud-based technologies
Comfortable with a fast-paced, high performance environment
Self-starter, ambitious, flexible, team player
Salesforce Certifications required
Experience with release management tools such as Gearset, Copado or AutoRabit a plus
BA/BS degree or equivalent work experience. MBA is a plus