Salesforce Lead Architect

Make your mark at one of the biggest names in payments. We're looking for a Salesforce Architecture Lead to join our ever-evolving Enterprise Operations team and help shape the future of global commerce.

What you'll own

As the senior architectural authority for Salesforce, you will lead architecture decisions across key platform capabilities including Agentforce, Data Cloud, Experience Cloud, and Salesforce Core, while partnering with business stakeholders, delivery teams, product owners, developers, and enterprise architects. You will also provide leadership and mentorship to solution architects and technical architects, driving architectural consistency, governance, and innovation across the platform.

Define and own the Salesforce architecture strategy, roadmap, standards, and target-state architecture across Enterprise Operations

Provide architectural leadership across all Salesforce capabilities, including Sales Cloud, Service Cloud, Agentforce, Data Cloud, Experience Cloud, and integrations

Lead architecture governance, design reviews, and decision-making forums, ensuring solutions align with enterprise architecture standards and business objectives

Act as the senior technical authority for Salesforce, providing direction and guidance on complex business and technical challenges

Lead and mentor Solution Architects, Technical Architects, and senior technical resources, helping to build architecture capability across the organisation

Partner with product, engineering, and business teams to shape solution designs and technology investment decisions

Ensure scalable, secure, and maintainable solutions are delivered in accordance with Salesforce and enterprise best practices

Oversee integration architecture across Salesforce and connected enterprise platforms, leveraging MuleSoft and API led connectivity principles

Support agile delivery teams operating within Scrum, Kanban, and SAFe Agile frameworks, ensuring architecture enables efficient delivery of business value

Drive adoption of emerging Salesforce capabilities and innovation opportunities, identifying how new platform features can enable business growth and operational efficiency

Manage architectural risk, technical debt, and platform complexity through proactive planning and governance

Contribute to workforce planning, capability development, and recruitment of architecture talent within the Salesforce domain

What you'll bring

• Minimum 8+ years of Salesforce experience, including significant experience in architecture, solution design, and platform leadership roles


• Proven experience defining and governing enterprise scale Salesforce architecture across complex organisations


• Deep expertise across Salesforce platform capabilities, including:


• Service Cloud


• Experience Cloud


• Agentforce


• Strong understanding of Salesforce architecture patterns, scalability considerations, security models, and platform limitations


• Experience designing enterprise integration solutions using MuleSoft, APIs, event driven architectures, and related integration technologies


• Demonstrated ability to lead architecture teams, mentor architects, and influence senior stakeholders across business and technology functions


• Experience establishing architecture governance processes and leading technical design reviews


• Strong understanding of Salesforce security architecture including profiles, permission sets, sharing models, Shield, and compliance requirements


• Experience working within CI/CD environments and modern software engineering practices


• Knowledge of enterprise architecture frameworks and technology governance principles


• Salesforce certifications such as Application Architect, System Architect, Certified Technical Architect (CTA), or equivalent are highly desirable


• Strong communication, stakeholder management, and executive presentation skills with the ability to translate complex technical concepts into business outcomes


• Experience working within Agile and SAFe delivery environments

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Explore the benefits we offer to Globalpayers in the United Kingdom

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Application steps

Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

Application Review

Once you've submitted your application, Globalpayers will review it and see if you're a good match for the role, team and culture. If you're successful, we'll invite you for an interview where we can get to know each other better.

Interview with a Globalpayer

This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We'll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

Offer and Onboarding

The exciting part! If you're the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we'll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.