Salesforce Functional Lead

Responsibilities:

• Presenting: Prepare client presentations and lead requirement gathering sessions.
• Business processes: Understand AS IS process flows and work with key client stakeholders to elicit TO BE process.
• Own the Salesforce functional design.
• Work with delivery and technical colleagues to transform client requirements into best practice Salesforce solutions.
• Configuration: Configure Salesforce as per solution design document, delegating where appropriate.
• Testing: Support internal testing and client UAT.
• Training: Run workshops to train clients and Administrators.
• Client relationship: Engage with client stakeholders to analyze business processes and functional requirements.
• Mentoring: Help grow future talent by coaching junior colleagues.
• Growth: Support pre-sales team with identifying future opportunities.
• Travel: A willingness to travel as and when required.

Technical Skills:

• 5+ years Salesforce project delivery experience end to end, with strong organization skills.
• Degree educated or strong experience with Salesforce implementation environment.
• Experience across Sales and Service Cloud.
• Preferred: Familiarity with Experience Cloud and other Salesforce clouds.

Business Skills:

• Communication: Excellent communication and interpersonal skills. Ability to facilitate workshops and conference calls with confidence. It's important that you are confident and clear in your messaging both written and verbal.
• Teamwork/Collaboration: Team-oriented, with experience supporting less experienced members.
• Presentation Skills: Excellent ability to share product expertise and business knowledge to audiences of all levels.
• Problem Solving: Excellent ability to anticipate problems and identify solutions.
• Adaptable: Excellent ability to adopt a flexible work style in changing circumstances and shift priorities when necessary.

What we Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Flexible work hours and remote work options.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their experience and qualifications using the form below or email .

iMMERSIVE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.