Salesforce and Systems Officer

Each year, one in three students leave school without a standard pass in GCSE English and maths, rising to over half for disadvantaged young people. Without these gateway qualifications, individuals face barriers to further education, employment, and wellbeing.

Get Further exists to address this challenge. The charity delivers targeted interventions that help disadvantaged Further Education learners secure vital English and maths qualifications. These include the award winning GCSE Resit Tuition Programme, the Functional Skills Tuition Programme for those progressing toward apprenticeships, and specialist training and resources for FE teachers and leaders. Together, these programmes aim to improve outcomes and expand opportunities for learners who need it most.

To support this mission, Get Further is recruiting a passionate and proactive Salesforce and Systems Officer. This role acts as the first line of system support for the organisation and collaborates with the Salesforce Administrator to maintain and develop the charity's digital systems, helping the team deliver greater impact. Reporting to Operations and Systems Manager, this role is vital to our future growth and sustainability and it presents an opportunity to contribute to an exciting part of the charity which makes a real difference to the students we support.

Key Responsibilities:

Salesforce Support: Manage Salesforce users, resolve issues, maintain clean data and support colleagues with reports, templates and system updates

Systems Administration: Administer and optimise digital tools, build forms and ensure smooth processes across the team

Training and Support: Deliver training, create guides/videos and troubleshoot to help the team use systems confidently Other: Maintain GDPR compliance, prioritise safeguarding and work collaboratively to uphold an inclusive culture

This role includes on-the-job training and support for the right candidate to progress on the Salesforce trailhead and towards the administration certification, in a mission-driven, supportive environment.