Sales Lead

Overview

About the Organization: In 1995 on an antique buying trip in England, we found a flag of the British royal family. This flag, in British terms, is known as the royal standard. We adopted this name, and our company, The Royal Standard, began. Since the founding of our company, we have tirelessly traveled throughout Europe and the world in search of inspiration to design unique accessories for you and your home. Our product mix ranges from fashion accessories to home decor and from holiday decorations to entertaining essentials for hosting the perfect gathering. Our products offer an uncompromising combination of exceptional quality with tremendous value. Our products combine classic elements with modern touches and are designed to enhance a wardrobe, complete a room or to become the perfect gift. The Royal Standard opened its first retail store in Baton Rouge, Louisiana in 1998. A second and then a third store soon followed. During the years that ensued, we had numerous requests to wholesale our products. In 2009, we opened our first wholesale showroom in Atlanta. Today, we have 7 retail locations in Louisiana, Texas, and Alabama and wholesale showrooms in Dallas and Atlanta. Our products are available across the US in over 4,200 retail establishments.

Position Details

Location: Birmingham - The Summit

Employment type: Part-Time/Full-Time options available. Part-Time status (15+ hours) including nights and weekends; occasional overtime and overnight assignments as required.

Responsibilities

• Initiating and developing customer relationships, and resolving customer service issues.
• Working a register to tender sales, exchanges, refunds, transfers, etc.
• Reach or exceed store sales goals and motivate staff to reach or exceed store sales goals.
• Follow and enforce store policies with customers and employees.
• Merchandise displays and signage to promote sales.
• Maintain cleanliness and overall store appearance.
• Tag merchandise and double-check for errors or corrections.
• Calculate sales discounts.
• Maintain inventory and store supply levels.
• Ensure required store opening and closing duties are complete.
• Delegate daily tasks to associates and supervise associate activities while acting as the Manager on Duty.
• Communicate with and assist the Store Manager with any and all operations of the store.
• Complete special projects as assigned.

Skills & Abilities

• Ability to effectively communicate orally and in writing.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to perform basic math and work with measurements.
• Ability to speak effectively with customers and employees; clearly and persuasively in positive and negative situations.
• Excellent customer service skills; manages difficult customer situations and solicits feedback to improve service.
• Ability to develop solutions to new problems and unforeseen issues; identifies and resolves problems in a timely manner.
• Adapts to changes in the work environment and handles frequent changes, delays or unexpected events.
• Ability to perform basic computer functions and use Retail Pro POS software.
• Prioritizes and plans work activities and multi-tasks; uses time efficiently.
• Proactively seeks opportunities for improvements and provides support and assistance.
• Works well within a team; maintains a professional appearance and attitude.
• Reliable, punctual, and responsive to management direction.
• Ability to work part-time (20+ hours) including nights and weekends, with occasional overtime and overnight assignments as required.
• Ability to travel as needed to trade shows and to the corporate office in Baton Rouge, LA.
• Accuracy and thoroughness; monitors own work to ensure quality.
• Ability to work on special events (Tent Sales, Trunk Shows, Open House, etc.).

Physical Demands

• Frequent sitting, standing, and walking; ability to view a computer screen accurately.
• Regularly lift and/or move up to 25 pounds and frequently up to 100 pounds.
• Occasionally lift and/or move up to 200 pounds or more with assistance.

Education

• High School Degree or equivalent

Compensation

• Competitive Pay
• Generous Employee discount

Position Requirements

• 1 year in retail sales position experience preferred.
• Ability to work Part-Time status (15+ hours) including nights and weekends.
• Pre-employment background check required.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.