Sales Executive - Audiology

Overview

Job Title: Audiology Sales Executive

Location: Head Office (Swindon) - occasional travel required

Salary: £25,000 base + commission (OTE circa £30,000)

Hours: Full time 37.5 hours per week Monday to Friday

At OutsideClinic, we bring life-changing eye and hearing care directly to people's homes, especially those who can't get to the high street. As the UK's leading domiciliary provider, we deliver over 100,000 clinics a year across the country, helping people live healthier, more connected lives.

Key Responsibilities

• Proactively contact current and lapsed customers by phone and email to generate audiology appointments.
• Convert enquiries and warm leads into confirmed bookings.
• Encourage and support optometrists to consistently promote audiology services.
• Monitor, report, and feedback on referral activity, finding creative ways to keep optometrists engaged.
• Develop and refine call scripts, email templates, and sales approaches to maximise conversions.
• Train colleagues where relevant on new scripts and best practice.
• Ensure no opportunity is missed to promote audiology services.
• Generate new ideas and initiatives to increase awareness and uptake of audiology services.
• Test and measure different approaches to improve booking rates.
• Track activity, report on results, and provide insight into trends and opportunities.
• Work closely with the wider audiology and optometry teams to align strategies.

What we're looking for

• Proven outbound sales, telesales or business development experience (ideally healthcare or service-led).
• Confident communicator with excellent telephone manner and influencing skills.
• Ability to motivate and engage others, especially internal colleagues.
• Strong organisational skills with a proactive, ideas-driven mindset.
• Comfortable working to targets and reporting on performance.
• Creative approach to scripts, campaigns, and customer engagement.
• Organised, proactive and comfortable working at pace

Personal Attributes

• Persuasive and confident, with the ability to build rapport quickly.
• Resilient and results-focused, thriving in a target-driven environment.
• Innovative thinker who is always looking for new opportunities.
• Collaborative and positive, able to encourage and influence others.

Key Measures of Success

• Number of audiology bookings generated (from both customers and referrals).
• Reactivation rate of lapsed customers.
• Growth in cross-referrals from optometrists.
• Conversion rate of outreach campaigns.

What you'll get in return

• A purpose-driven role with real impact
• Competitive salary
• 22 days plus bank holidays
• Private medical insurance
• Life assurance
• Pension matched up to 5%
• Discounted eye and hearing care products
• A supportive, collaborative culture where your ideas are welcomed

A bit about us

OutsideClinic is part of the Optimism Health Group - a specialist healthcare business focused on the growing needs of older people. We're investing in our people, services, and brand to meet rising demand. Join us and be part of a team that's improving lives every day.