Sales Assistant (Houseplant Area) - Kilquade, Wicklow

At Arboretum Kilquade, we know that skills are learned, nurtured, and celebrated. As an award-winning, forward-thinking, and sustainability-driven family business, we've built a reputation for creating inspirational destinations that connect people with nature, creativity, and each other.

Our vision is to offer customers a haven of escape, where garden, home, fashion, and food come together in a truly fulfilling retail experience. Guided by our values of Communication, Commitment, Customer Service, Reputation, and Leadership, we've cultivated a workplace where excellence, teamwork, and care for both people and the planet go hand in hand.

Arboretum Kilquade is proud to hold multiple national awards for retail excellence and sustainability, reflecting our ongoing commitment to innovation, quality, and exceptional customer experiences.

About The Role:

We're seeking a passionate, customer-focusedSales Assistantto join ourIndoor Houseplant Teamat Arboretum Kilquade.

This is a customer-facing horticultural retail role, ideal for someone who loves plants and enjoys helping customers make confident, informed choices for their homes. You'll play an important role in maintaining high horticultural standards, delivering outstanding service, and creating an inspiring plant shopping experience.

Every day brings variety, from caring for plant stock and merchandising displays to engaging with customers and sharing your knowledge and enthusiasm.

Key Responsibilities:

• Customer Service Excellence: Deliver a professional, friendly, and engaging service, understanding customer needs and striving to exceed expectations at every opportunity.
• Sales & Product Support: Proactively support sales across the houseplant area through excellent product knowledge, confident recommendations, and a warm, welcoming approach.
• Plant Care & Presentation: Maintain the health, quality, and visual appeal of indoor plant stock through watering, feeding, tidying, and general care.
• Product Knowledge: Stay up to date with plant care advice, seasonal trends, and new product lines to support customers with confidence.
• Merchandising & Displays: Maintain and create eye-catching plant displays to Arboretum's award-winning standards, ensuring POS and plant labelling are accurate and current.
• Stock & Operations Support: Assist with goods inwards, stock rotation, wastage control, stock counts, and general day-to-day running of the department in line with company procedures.
• Team Collaboration: Work closely with colleagues and management to ensure smooth operations and a consistently high-quality customer experience.

What You'll Bring:

• Qualification in Horticulture or relating field (preferred but not essential)
• A genuine love of plants, gardening, and horticulture.
• Strong customer service skills with the ability to build positive customer relationships.
• Good general plant knowledge, with a desire to continue learning and developing horticultural expertise.
• A positive, proactive attitude and a willingness to support the wider team.
• Attention to detail and pride in presentation and standards.
• Previous retail or horticultural experience is desirable but not essential - enthusiasm and the right attitude are key.

At Arboretum, you'll be part of a supportive, vibrant, and award-winning team where your contribution truly matters.

• Competitive salary based on experience
• Staff discount and subsidised café
• Free tea and coffee before 9am
• Flexible schedules with daytime hours
• Interesting, varied work in a beautiful setting

Recognition & Rewards:

• Staff recognition and reward programmes
• Length of service rewards
• Free breakfast and lunch incentives
• Career progression opportunities

Be Part of a Great Team

• A friendly, energetic, and passionate workplace culture
• Multiple national awards across retail and hospitality

If you love houseplants, enjoy connecting with customers, and want to grow your career in an inspiring horticultural retail environment, we'd love to hear from you.

Apply today and help us deliver the Arboretum experience, where plant passion, customer care, and creativity grow together.

To apply, please email your CV and a cover letter to

Please include "Sales Assistant (Houseplant Area) Kilquade Application" in the subject line