Sales Area Manager

At Birds, we'vebeen baking, serving, and delighting customers for over 100 years. We're proudof our heritage, our people, and the communities we serve. As we continue togrow, we're looking for an inspiring Sales Area Manager to lead aportfolio of our bakery shops and help our teams deliver exceptional customerexperiences every day.

Employment Type

Full-time

Hours

40 p/w

Purpose

This isn't justabout managing stores. It's about supporting people, developing talent, drivingperformance, and ensuring every customer leaves with a smile (and maybe afreshly baked treat too!).

You'll beresponsible for leading and coaching our Shop Managers, helping them buildhigh-performing teams while ensuring our stores achieve great results in sales,service, product quality, and operational standards. You'll be a visible leaderin your region, championing our values of: We Care,Customer Focused, and Continuous Development .

Responsibilities

• Leading,supporting and developing a portfolio of Birds shops across your region.
• CoachingShop Managers to achieve sales, profit and performance targets.
• Creatingmotivated, engaged teams through regular coaching, feedback anddevelopment.
• Supportingrecruitment, onboarding and training of Shop Managers and AssistantManagers.
• Ensuringexcellent standards of customer service, product quality and brandpresentation.
• Drivingcommercial performance through effective stock management, labour planningand operational excellence.
• Actingas a key communication link between Head Office and shop teams.
• Ensuringall stores maintain the highest standards of food safety, hygiene andcompliance.
• Identifyingopportunities to improve performance, customer satisfaction and colleagueengagement.

Experience

You'll be anexperienced multi-site retail, hospitality or food service leader who lovesdeveloping people and helping teams succeed.

You'll ideallyhave:

• Experiencemanaging multiple locations or a large retail/hospitality operation.
• Aproven track record of driving sales and improving performance.
• Strongcoaching, leadership and people development skills.
• Theconfidence to have challenging conversations and support colleaguesthrough change.
• Excellentorganisational and communication skills.
• Ahands-on approach and willingness to lead by example.

Most importantly,you'll share our values and genuinely care about supporting your teams to bethe very best they can be.

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