Sales and Parts Administrator

A well established and growing company is looking for an Internal Sales and Parts Administrator to join their team. This is a varied role where the Internal Sales and Parts Administrator will support customers, process orders, and work closely with internal departments to ensure a high level of service.

Based in Bicester this position is offering £26,000 per annum and will be 09:00-17:30 Monday to Friday.

Duties of the sales and Parts Administrator:

• Process customer sales orders received by phone, email and online with a high level of accuracy
• Assist customers with product information and invoice queries
• Handle pricing enquiries from dealers and customers
• Maintain accurate records and ensure information is kept up to date
• Liaise with customers regarding delivery schedules and stock availability
• Develop a strong understanding of products, policies and procedures
• Work closely with service, warranty, parts and other internal departments
• Manage filing, archiving and general administrative tasks
• Provide cover for colleagues during periods of absence
• Support the wider team with additional duties when required

Experience:

• Previous experience as an Internal Sales and Parts Administrator, Sales Administrator, or in a similar role
• Strong customer service and communication skills
• Good organisational skills with the ability to prioritise workloads
• Experience working in a fast-paced office environment
• Intermediate knowledge of Microsoft Word and Excel
• Good knowledge of Microsoft 365 systems
• Ability to multitask, problem solve and work accurately under pressure
• Oracle experience would be advantageous
• Professional, honest and team focused approach

This is an excellent opportunity for an Internal Sales and Parts Administrator to join a supportive team and develop their career within a successful business. If you have experience in sales administration and enjoy delivering excellent customer service, we would love to hear from you.