Sales & Marketing Director - Travel-Tech

Posted 15 hours 47 minutes ago by Skypath

Permanent
Full Time
Marketing & PR Jobs
London, United Kingdom
Job Description

An exciting opportunity for a Sales & Marketing Director to drive significant growth within a successful and established travel technology business. This company is a recognised leader in enterprise software and services for tour and rail operators, delivering high-quality solutions and deep industry expertise to a global customer base.

The Sales & Marketing Director will be responsible for shaping and executing a comprehensive sales and marketing strategy to support scalable, long-term business growth. This is a business-to-business commercial leadership role, focused on increasing sales performance, strengthening the brand, and expanding the customer base across international markets.

Key Responsibilities
  • Maximise the commercial potential of the business and support shareholder ambitions.
  • Develop and implement a growth-oriented commercial strategy that drives success in the short-, mid-, and long-term.
  • Establish systems, controls, and scalable processes to support a high-performance sales operation while maintaining an entrepreneurial approach.
  • Win new business across software products and business support services.
  • Manage customer retention, upselling, and cross-selling to existing clients.
  • Create and execute a targeted, multi-channel marketing strategy aligned with key market segments.
  • Strengthen the company's brand and market presence as a global expert in travel technology.
  • Represent the business at public events, in PR activities, and through thought leadership.
  • Lead and develop the sales and marketing team, currently comprising three business development specialists, a marketing manager, and a marketing assistant, with plans to expand in 2025.
  • Manage a budget for international events, digital and traditional marketing initiatives.
  • Collaborate closely with senior leadership across Operations, Product, and Finance to support strategic planning and execution.
Experience Required
  • Proven track record of delivering profitable growth in a fast-paced travel, leisure, or software technology environment, including P&L responsibility.
  • Experience in selling high-value enterprise software and associated services.
  • Strong international experience in sales and commercial operations.
  • Skilled in building go-to-market strategies and new sales channels for premium brands.
  • Demonstrated success in leading and scaling commercial and sales teams in competitive or fragmented markets.
  • Comprehensive understanding of multichannel marketing strategy and execution.
  • Willingness to engage in both strategic planning and operational detail.
  • Ideally, knowledge of the travel industry, particularly tour and rail operators.
  • Familiarity with other functional areas such as Customer Support, Professional Services, or Software Development is a plus.
  • Comfortable in public-facing roles including media, PR, and speaking engagements.
Personal Characteristics
  • Inspirational leader with strong strategic thinking and organisational skills.
  • Results-driven with a hands-on approach and a tenacious mindset.
  • Commercially sharp and naturally entrepreneurial.
  • Resilient, energetic, and adaptable to challenges in technical, people, and commercial domains.
  • Highly analytical and financially literate.
  • Excellent communicator and natural networker.
  • Passionate about travel and the transformative role of technology in the industry.
  • Language skills-particularly in French, Spanish, Italian, or German-are an advantage.

Hybrid working, with at least two days in the office.