Sales Advisor - Newbridge - In Store Bakery

Shift Pattern

Sunday 16:00-20:00

Wednesday 16:00-20:00

Friday 16:00-20:00

Saturday 16:00-20:00

About the Role

Join our team at M&S as a Sales Advisor in our Bakery section, where you'll become a champion of our delicious baked goods. We're seeking passionate individuals with a love for baking and a deep understanding of bakery products to deliver fresh perspectives every day. You'll be a brand ambassador who's ready to recommend our bakery products. Through remarkable service you will make sure our customers feel truly valued every time they shop with us.

Key Accountabilities Customer

• Create an exceptional customer experience by proactively serving our customers and role modeling service behaviours.
• Always put the customer first and prioritise them before tasks.
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
• Involve in Plan A activity to support store and local community initiatives.

Selling

• Sell confidently to customers using your knowledge of products and services to handle in store and digital channel sales.
• Ask questions to understand the customer's needs and actively offer personal recommendations and suggestions.
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points.

Store

• Understand the store business priorities and play your part in improving store performance.
• Follow safe and legal working practices.
• Make every penny count by working productively and minimising losses throughout the store.
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.

Team

• Adapt and work flexibly across the store and support your colleagues to meet customer and business needs.
• Own your personal development, continually looking for growth opportunities.
• Share your knowledge and experience with colleagues to encourage and support their learning and development and promote team performance.

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.