SaaS Technical Support Engineer - APIs & Automations

Posted 7 hours 15 minutes ago by Tines

Permanent

Full Time

Other

Not Specified, Ireland

Job Description

Tines in Ireland is seeking a technical support engineer to help customers and colleagues by troubleshooting and resolving technical issues across API integrations, authentication, and workflows. You will engage via Slack, in-app chat, and email, and work Sunday-Wednesday early shifts.

You'll bring 2+ years in SaaS technical support, experience with REST/GraphQL, Docker, PostgreSQL, Redis, and cloud platforms.