SaaS Production Support Lead - MTTR & Incident Champion

Posted 4 hours 35 minutes ago by Comply Enterprise, Inc.

Permanent

Full Time

Other

York, City, United Kingdom, YO1 0

Job Description

Comply Enterprise, Inc. is seeking an experienced Production Support Manager in York, UK. You will lead a team of support engineers, focusing on continuous improvements and application troubleshooting.

The ideal candidate has over 6 years in production support and proven skills in team leadership, incident management, and metrics optimization. This position values excellent communication and troubleshooting abilities, fostering a high performing team culture.