SaaS Customer Success Manager: Onboard, Grow, Renew

Posted 2 days 1 hour ago by Jobtailor

Permanent

Full Time

Call Centre / Customer Service Jobs

Tyne And Wear, Gateshead, United Kingdom, NE100

Job Description

Jobtailor in the United Kingdom is seeking a proactive Customer Success / Account Manager to guide new clients from onboarding through renewal, collaborating with sales, marketing and the technical team.

You will work with SAAS products, familiar with HTML and WordPress, and build strong relationships while delivering data-driven insights and reports.

The role rewards initiative, organization and clear communication across stakeholders at all levels, with opportunities to grow revenue and impact.