SaaS Customer Success Lead - Onboarding & Adoption

Piper Maddox is looking for a Customer Success Manager in Greater London to drive engagement for a portfolio of customers. The ideal candidate will have 2-4 years of experience in customer success or account management within a B2B SaaS environment. This role involves onboarding new customers, monitoring account health, and collaborating closely with account management teams to ensure optimal customer experience. Join a scaling business at a formative stage for significant influence over customer success outcomes.