Rota & Onboarding Coordinator (Care Coordinator)

Fareham (PO16)

£25,000 - £28,000 per year

Office Hours: Monday-Friday, 9:00am-5:00pm (with participation in on call rota required)

Full time Permanent

At Right at Home Solent, we don't just schedule care we make it happen. We are looking for a confident, organised, and people driven Rota & Onboarding Coordinator to join our Fareham office and play a vital role in keeping our care service running smoothly.

This is a fast paced, high impact role where you'll be the link between our CareGivers, clients, and office team. If you thrive on problem solving, enjoy working with people, and can stay calm when plans change this role is for you.

About Us

Right at Home Solent is an award winning homecare provider supporting older people to live independently and safely in their own homes. We are known for delivering outstanding care and building a workplace where people feel valued, supported, and proud of what they do. Our CareGivers and office team are at the heart of everything we do.

What You'll Be Doing

• Build and manage staff rotas to ensure reliable, high quality care delivery
• Coordinate CareGivers, clients, and families with clear, confident communication
• Fill shifts quickly and effectively, including last minute changes and emergencies
• Motivate and influence CareGivers to ensure shifts are covered and standards are met
• Support onboarding of new CareGivers and ensure a smooth, welcoming induction process
• Keep accurate scheduling records using care management systems
• Work closely with the office team to maintain excellent service delivery
• Participate in the on call rota to support out of hours emergencies when required

What We're Looking For

• A strong, confident communicator who builds trust quickly
• Organised, detail focused, and able to juggle priorities under pressure
• Calm, resilient, and solutions driven in fast changing situations
• Skilled at influencing and motivating others positively
• A natural relationship builder with a people first mindset
• Comfortable using IT systems and Microsoft Office
• Experienced in scheduling, rota planning, logistics, or coordination (desirable)

Additional Requirements

• Full UK driving licence and access to a vehicle
• Flexibility to support the on call rota when required
• Willingness to assist with hands on care in rare emergency situations

What We Offer

• Competitive salary: £25,000 - £28,000
• Performance related bonuses
• Full training and ongoing development
• Clear career progression opportunities
• Supportive, friendly, and high performing team culture
• Regular company events and recognition
• A meaningful role where your work directly impacts people's lives every day

Why This Role?

This is more than a scheduling job, it's a role where you'll solve real problems, support vulnerable people, and make sure care is delivered when it matters most. If you want responsibility, variety, and a role where no two days are the same, this is your opportunity.

Apply Now

If you're ready to take the next step in your career and join a growing, supportive care team, we'd love to hear from you.