Room Attendant

If you're driven by building relationships, achieving targets, and creating positive client experiences, this could be the ideal role for you.

About Us

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Our Values

We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity, creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

Why join Crimson Hotels - We believe great people deserve great perks

• Discounted stays around the world
• Free meal on duty + unlimited hot drinks
• Paid day off for your Birthday
• Team member discounts
• Health Benefit schemes
• Employee Assistance Programme and wellbeing initiatives
• Learning and development opportunities for career progression
• Recognition and reward schemes

As part of the Crimson Hotels Group, you will join the team of DoubleTree by Hilton London - West End, a 275 room hotel perfect for business or leisure stays. Our three meeting rooms accommodate up to 100 guests, ideal for corporate events, private dinners, and social gatherings.

What your day will look like?

As a Room Attendant, you will truly listen to our guests, anticipate their needs and achieve 100% guest satisfaction. As well as perform your key duties such as cleaning guest bedrooms, public areas and assisting with guest requests.

What You'll Bring?

The ideal candidate will have previous experience in a similar role, you'll have an absolute commitment to delivering exceptional service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You'll have a can do attitude and be able to respond flexibly to different guest requests and situations. Finally, you'll have a good command of the English language and be very well presented.

Experience within a similar environment is preferable, however we look for attitude, commitment and interpersonal skills rather than experience as we will give you the tools to ensure you are successful in your role.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.

Benefits

• GoHilton - you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
• Private Healthcare Plan - financial assistance towards the cost of healthcare
• Learning and development opportunities - from our lots of in house training courses and programmes and over 1,000 training courses available on our 'Training University'
• Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level
• Recommend a Friend incentive - bring your friends on board and receive a bonus after they've been with us for 6 months
• Hero Of The Month recognition programme to recognise and celebrate your achievements
• Free of charge freshly cooked meals to enjoy on duty
• Free of charge dry cleaning for your uniform
• Free weekly English classes
• Lots of team member social events and wellbeing events

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.