Risk Solutions CSM: Drive Growth & Customer Delight

Posted 6 days 18 hours ago by Bottomline

Permanent
Full Time
Other
Berkshire, Reading, United Kingdom, RG317
Job Description

Bottomline is seeking a Customer Success Manager for the Risk Solutions portfolio in Reading. You will act as the primary contact, drive customer outcomes, and champion a consultative approach to maximize value and retention across the customer journey.

You will collaborate with Sales, Support, and Product to resolve issues, promote adoption, and identify expansion opportunities. A data-driven mindset and strong stakeholder management are essential.