Risk and Compliance Co-ordinator

Role Purpose

The Risk and Compliance Department Coordinator will join the Chief Risk Officer's (CRO) Office and report to the CRO's Executive Assistant. The role is to provide administrative support across the Risk and Compliance Function and act as a first point of contact for internal and external stakeholder queries.

Accountabilities

• Administrative Support to the CRO office and Risk Senior Leadership Team (SLT)
  • Provide diary management support for Risk SLT, schedule meetings, book rooms, and coordinate external guest arrivals.
  • Prepare agendas, take minutes, and track follow up actions for important Risk function or CRO meetings.
  • Handle confidential information with discretion and professionalism.
  • Coordinate travel, process expense claims, raise and receipting of purchase orders, as Departmental PO champion.
• Communication & Stakeholder Management
  • First point of contact for internal and external stakeholders to the Risk and Compliance function.
  • Develop and share internal communications, announcements, and team updates.
  • Support coordination of cross functional meetings, workshops, and leadership sessions.
  • Organise team events, offsites, and training sessions, sourcing external venues and handling logistics.
  • Identify opportunities to streamline processes and improve team efficiency.
  • Work alongside the EA to CRO and deputise for the EA during absences as required.
• Policy Framework Support
  • Manage the Policy Framework and maintain the internal policy management system.
  • Track policy review cycles and address ad hoc policy queries.
• Compliance and Financial Crime Support
  • Help prepare documentation for internal compliance reviews.
  • Support compliance monitoring reviews: evidence collection, testing, and analysis.
  • Coordinate with the compliance team and business areas on compliance queries.
  • Support routine compliance and financial crime monitoring activities.
  • Review employee personal trading declarations and maintain accurate records of personal account trading activities.

Requirements

• Knowledge
  • Basic understanding of UK financial services regulation, specifically the FCA and PRA and why firms are regulated.
  • Basic understanding of compliance and its importance in a regulated organisation.
  • Knowledge of administrative processes such as diary management, meeting coordination, document control, and handling confidential information.
• Skills
  • Strong organisational, planning and time management skills.
  • Clear written and verbal communication ability.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to prioritise tasks to meet deadlines.
  • Confident use of MS Excel, PowerPoint and Word for tracking, reporting and documentation.
• Experience
  • Essential
    • Minimum 1 year's professional experience in a structured office or corporate environment.
    • Experience providing administrative and coordination support.
    • Demonstrated ability to work accurately and reliably with sensitive information.
  • Desirable
    • Experience working in financial services or insurance industry.
    • Entry level financial services or compliance qualifications such as Chartered Insurance Institute CF1 or RO1, or ICA Certificate in Compliance.