Risk Analytics Manager

Risk Analytics Manager

Department: Operational Risk

Employment Type: Permanent - Full Time

Location: Head Office, Chelsea House

Reporting To: Grant Shipway

Description

The Risk Analytics Manager will play a pivotal role in identifying, analysing, and mitigating operational risks across the business using data-driven insights. Working closely with internal stakeholders across departments such as Supply Chain, Digital, Stores, and Finance, you'll develop and maintain dashboards, risk indicators, and reporting frameworks that enhance our ability to manage risk in a rapidly evolving retail environment.

Responsibilities:

• Lead the design and implementation of operational risk data analytics strategies.
• Develop and maintain key risk indicators (KRIs), dashboards, and reporting tools to monitor operational risks across the business.
• Partner with business units to identify emerging risks and provide insights through data.
• Conduct deep-dive risk analyses to uncover patterns, root causes, and trends.
• Support incident reporting and loss data management processes, ensuring data accuracy and integrity.
• Collaborate with IT and Data teams to ensure appropriate data governance and accessibility.
• Contribute to the continuous improvement of the risk management framework, policies, and procedures.
• Provide training and support to teams across the business on using data to understand and manage operational risk.

Job Requirements: Essential:

• Proven experience in risk analytics, data analysis, or business intelligence within a retail, FMCG, or fast-paced consumer environment.
• Strong proficiency in data visualisation and analytics tools (e.g. Power BI, Tableau, SQL, Python, or similar).
• Excellent understanding of operational risk concepts and frameworks.
• Experience working with large, complex datasets from varied sources.
• Strong communication skills, with the ability to translate technical insights into business-friendly language.
• Analytical mindset with a problem-solving approach.

Desirable:

• Experience in fashion retail or eCommerce.
• Knowledge of GRC systems or operational risk tools.
• Familiarity with enterprise resource planning (ERP) and retail platforms.

About Us

We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

This role is based at our Head Office in West London. Check us out here on a map.

What we can offer you:

Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!

Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.

A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.

Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!

Flexible working is a given, on top of payday and summer early finish Fridays.

Give as you earn scheme, a 'Giver Island' day each year and receive matched funding.

Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.

A generous bonus scheme & private pension plan.

The choice to opt in for healthcare through our provider AXA.

️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!

Keeping You Safe

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit .

Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.