Revenue Coordinator - Minor Hotels Europe & Americas - Madrid

ABOUT US

Minor Hotels is a global hospitality group operating over 540 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today's global travellers through its diverse portfolio of eight hotel brands - Anantara, Avani, Elewana, NH Hotels, NH Collection, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Europe and the Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

JOB SUMMARY

Are you searching for a new career opportunity? We are looking for a Revenue Coordinator to join our Revenue Management Team in Madrid to support a European region.

As a Revenue Coordinator you will be joining a dynamic team at the MINOR Hotel Europe and Americas. Being part of this team means you will be working in a commercial and strategic work environment. In this function you will be responsible for supporting the revenue management team with the tactical planning and execution of tasks and day to day management of business intelligence to maximize revenues and profitability and to ensure our revenue management service remains at the highest level.

KEY ACCOUNTABILITIES

• Support the Regional Revenue team by optimizing the business mix to maximize total hotel revenue streams.
• Continuously conduct in-depth analyses to evaluate and adapt strategies.
• Ensure correct visibility of products & rates in all channels and for each segment.
• Close co-operation with all departments and hotels, promote communication and achieve company goals.
• Collaboration in reporting for the execution of data analyses as well as production of demand and capacity forecasts.
• Support the Cluster and Revenue Managers with displacement analysis of group business as needed to determine the impact on RevPAR & TRevPAR.
• Ensure that all data and reporting is of high quality.
• Gain solid knowledge of various systems; PMS, Revenue Management Systems (Duetto), Distribution Systems (GDS, Synxis, OTA Extranets).

EXPERIENCE

Minimum 1 year in a Revenue Management related role.

QUALIFICATIONS

• Degree level - preferably in Tourism, Business Administration, Finance or Economics.
• Fluency in spoken and written English and German; knowledge of additional language is highly valuable.
• Microsoft Office 365 applications knowledge for both analytical (i.e., strong in Microsoft Excel) and communication purposes (Outlook, PowerPoint, Word)
• Preferably knowledge of SAP and Duetto.

PREFERRED SKILLS

• Highly quantitative analytical skills.
• Ability to understand how to support the team in their daily work.
• Results driven and focused on detail.
• Ability to analyze data and trends.
• Capacity to spot and resolve problems efficiently.
• Proficiency to work on your own and as part of a team and being able to build strong and positive working relationships.
• Having business and commercial sense.

ADDITIONAL INFORMATION

• The position reports directly to the Regional Revenue Manager.
• Located in MINOR Hotels Europe & Americas Office (C / Santa Engracia 120, Madrid - Spain)
• Full time (Hybrid Work Environment, 3 days at office - 2 days at home).
• Access to training platforms both internal and external.
• Availability for required travel.

TEAM MEMBER BENEFITS

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Join a global hospitality group and unlock endless opportunities for growth and success in an international environment. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits for being part of our Company:

• Development opportunities and training programs. We offer a range of learning resources and platforms to help you develop your skills and knowledge in different professional areas and languages. You can also enjoy internal mobility opportunities within our global hospitality group, exploring new challenges and cultures in different locations and brands.
• Be Worldwide. As well as enjoying our hotels as a guest, you will also be able to experience different cultures and learn from diverse teams in a company where more than 150 nationalities are represented.
• Inclusive work culture. We value and celebrate diversity by fostering a respectful and inclusive environment where everyone can thrive and belong. We promote equal opportunities and empower our team members to express their unique perspectives, talents and contributions. We embrace different backgrounds, cultures, identities and abilities as a source of enrichment and innovation for our Company.
• A culture of continuous listening and feedback. We strive to create a work environment that truly engages you, and the best way to achieve this is to listen to your feedback, needs and concerns at key moments in your life as a team member. We also encourage open and honest communication between managers and team members, as well as among peers, as a way of learning and growing together.
• Wellbeing initiatives. We care about your physical and mental health by providing you with tools and initiatives that can help you improve your wellbeing, such as flexible working conditions, internal sports clubs and workshops.
• Sustainable and Volunteer initiatives. We want to involve our team members in our commitment as a responsible Company, so we promote and encourage participation in various social and environmental volunteering activities in cooperation with foundations and NGOs.
• Special rates and promotions for team members. Access to an advantageous team member rate and special discounts to enjoy our hotels around the world. You can also enjoy exclusive benefits through our corporate loyalty programme and many other benefits for your friends and family.