Retention Strategy Lead (6-Month FTC)

Quickline in Willerby is seeking an Interim Head of Customer Retentions to lead the development of an FTTH retention strategy, aiming to reduce churn and protect revenue. This fixed-term 6-month onsite role focuses on building a scalable retention operation and delivering measurable business impact.

You will collaborate with Customer Operations, Product, Technology, Finance, and Marketing to drive retention initiatives and evaluate future delivery models, ensuring capability endures beyond the