Retail Team Leader - Elevate Service & Sales

National Trust for Places of Historic Interest or Natural Beauty operates a shop at Ickworth, Bury St Edmunds, seeking a Retail Team Leader. You will lead the shop team, supervise staff and volunteers, and ensure excellent visitor service while driving sales and profitability.

The role requires strong people skills, adaptability, and a proactive approach to stock, customer care, and cross department collaboration to support conservation work.