Retail Supervisor

Location and Compensation

• Screwfix, Unit 2A Hawley Lane Industrial Estate, Farnborough, GU14 8EH


• Up to £14.78 per hour


• Permanent Part Time (28.75 hours) - Permanent

Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front of house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us!

Opening hours

• Monday - Friday (7am to 8pm)


• Saturday (7am to 6pm)


• Sunday (9am to 4pm)

Job Responsibilities

As a Service Assistant, you will support customers at the front of house and in the warehouse, ensuring high standards of customer service, order picking, deliveries, stocking shelves and store re pro.

Benefits

Cycle to work

Enjoy savings up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

Save money at major high street retailers, including Screwfix and B&Q.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Gym and Health

20% off a Nuffield Gym membership, starting with a Health MOT and free 7 day pass.

Simply Health

From dental care to acupuncture, customize your health plan and claim back money for treatments.

Long Service Awards

Extra pay and bonus holiday days celebrate your milestones.

Pension

Choose your contribution amount and receive up to 14% added per month.

Life Cover

If you opt into our pension scheme, you'll receive up to 4 your annual salary through Death in Service payment.

Retail Trust

Free wellbeing resources and confidential counseling service for mental health.

Screwfix & B&Q Discounts

Enjoy 20% off all B&Q and Screwfix products.

Mind Training

Partnered with Mind, we provide support and tools for mental health.

Screwfix Community

Access resources and stay connected with colleagues whether you're working from store, office or home.

Self Development

Learn job related skills or hobbies using LinkedIn Learning and other tools.

Enhanced Family Leave

Competitive pay terms, inclusive for all parents, exceeding statutory requirements.

Training programmes

Learning and development programmes such as First Steps to Management, Power Up to Trade+, and Trade Up to Branch Manager.

First Steps to Management

16 week programme open to Service Assistants aiming to step into management, providing a clear path to a Trade Counter Supervisor role.

Power Up to Trade+

month programme giving a Trade Supplier Apprenticeship at level 2, blending practical and online learning for a Trade+ Sales Supervisor role.

Trade Up to Branch Manager

15 month programme culminating in Level 4 Retail Manager Apprenticeship and knowledge of store management.

Learning for Life

Mandate learning any life skill using Partners Skills Forward for Maths and English coaching.

Self testimonial

"You get a different range of tasks every day. One day doing delivery, the next serving customers." - Joshy Phillips, Service Assistant

Self testimonial

"My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." - Thiago, Trade Counter Assistant

Self testimonial

"The supervisor position is a really good opportunity to learn and progress."

At Screwfix

Inclusive, warm, equal environment celebrated through Employee Inclusion Network 'Us'.