Retail Supervisor

Shape Your Leadership Journey - Become a Supervisor Today

Location: Unit 19 Harvey Centre, Harlow, Essex CM20 1XW

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible. Weekend AM/PM, Weekday AM/PM/Evening

Salary: £13.50 per hour

What you'll do

You will be responsible for making customers feel amazing, sharing our Star Buys, and ensuring every customer leaves with a great experience. You will support the management team with the day-to-day running of the store, drive sales, and deliver excellent customer service. You will keep shelves stocked, maintain store appearance, help reduce shrinkage and till errors, and play a key part in helping the team hit targets and keep operations running smoothly.

What you'll bring to the role

• Supervisory or team leader experience within a fast paced high street retailer (preferred)
• Understanding of retail key performance indicators, including sales, profit and service metrics
• Ability to help others develop and improve their skills
• Willingness to carry out piercing services for customers (training provided, not essential)

Why you'll love working with us

• Up to 28 days holiday (pro rated for part time staff)
• Up to 30% discount for you and a friend or family member
• Excellent training
• Access to Stream - track shifts and earnings in real time, access a percentage of pay ahead of payday
• Enhanced company sick pay and pregnancy loss and support

Additional benefits

• Annual health check and digital GP and wellness consultations via Aviva Digicare
• Annual salary review with increases taking effect from 1 January
• Bank holiday swap scheme that respects all religious holidays

EEO Statement: We are an equal opportunity employer and make all employment decisions in a non discriminatory manner.

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