Retail Supervisor (25 hrs)

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Bradford Broadway store.

You will be offered a competitive hourly rate of up to £13.91 per hour plus a non contractual, hourly sales commission.

As a Retail Supervisor, you will support the store management team and deliver an exceptional shopping experience to our customers. This is a part time, permanent position contracted to work 25 hours per week with immediate start.

Ideal Candidate

We need someone with energy, drive, and passion for a fast paced, customer facing retail environment. The ideal candidate will bring a positive attitude toward exceptional customer service, leadership experience, stamina, and the ability to remain calm under pressure.

Previous retail experience and, ideally, supervisory experience are required.

Key Activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completing related administrative duties.
• Provide excellent customer service with strong product knowledge.
• Recommend and promote complimentary products with each sale, leading by example.
• Assist management in achieving store sales targets and KPI's.
• Support team members as required.
• Ensure proper merchandising of the store, refreshing product displays to be inviting to customers.
• Process stock deliveries and store transfers.
• Handle customer queries and complaints.

Personal Characteristics

• Able to take direction from management regarding additional tasks and duties.
• Prior supervisory experience including cashing up and banking.
• Self motivated with a positive, can do attitude.
• Ability to supervise, motivate, coach, and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• Drive to exceed monthly performance targets.
• Methodical approach to daily tasks, including stock SKU management.
• High attention to detail.
• Ability to work individually and as part of a diverse team.
• Commitment to work 25 hours per week with flexibility to work any day (Monday Sunday).

Salary / Pay

Up to £13.91 per hour plus a non contractual, hourly sales commission.