Retail Supervisor (16 hrs)

Overview

Location: 76 North End, Croydon CR0 1UG
Full time/Part time: 16 hour contracts available
Start date: Immediately

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Croydon store. You will be offered a competitive hourly rate of up to £14.21 per hour plus non-contractual hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. This is a part time, permanent position contracted to 16 hours per week.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and maintain strong product knowledge.
• Lead by example by recommending and promoting complementary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as required.
• Ensure the store is correctly merchandised, product displays are refreshed and inviting to customers.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Qualifications and Personal Characteristics

• Previous supervisory experience including cashing up and banking.
• Self-motivated with a positive, can-do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks, including stock SKU management.
• High levels of attention to detail.
• Ability to work both individually and as part of a diverse team.
• Commitment to work 16 hours per week with the flexibility to work any day (Monday-Sunday).

Salary and Benefits

Salary: up to £14.21 per hour plus non-contractual hourly sales commission.

Application

If you would like to join the Deichmann UK team as a Retail Supervisor and meet the job requirements, please email the Recruitment team at including the advert reference. For any questions or assistance before applying, please contact .