Retail Supervisor - Full Time (Edinburgh)

SPEED & SPIRIT is what we look for in our candidates, defined by simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Responsibilities

• Provide consistently high standards of customer experience within the store in accordance with PUMA's Brand Values and service standards.
• Ensure the store consistently achieves or exceeds sales, KPIs, and profitability goals through effective short- and long-term planning, expense control, and sales and service.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession planning for high performing, results driven employees.
• Maintain payroll control and service driven scheduling to sustain a highly profitable location while delivering the highest levels of service to customers.
• Manage and communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Comply with all policies and procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non traditional hours, including weekends, evenings, holidays; overtime may be required.

Qualifications

• 1-2 years' experience in a focused, customer service oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals.
• Demonstrated ability to reason through complex issues.
• Ability to present information to large groups.
• Strong team player with excellent communication skills.
• Quick learner with computer skills; basic know how of MS Office and retail software.

Physical and sensory requirements:

• Constant walking and movement are required.
• Use of speaking, hearing, near and far acuity, depth perception, and field of vision.
• Ability to lift, carry, push, or pull up to 30 pounds regularly.

Compensation & Benefits

Base pay: $21.00 - $24.00 per hour + bonus and benefits (full time benefit summary). Pay may vary depending on job related knowledge, skills, and experience.

EEO & Hiring

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. PUMA is a committed Equal Employment Opportunity employer and does not tolerate any form of harassment or discrimination. Every application is reviewed by real people committed to fairness, transparency, and equal opportunity. No automated systems or AI tools are used to make hiring decisions; any AI functions used are limited to isolated organizational steps such as scheduling interviews and do not influence hiring outcomes.

For additional information, please contact: us